Hotter Shoes: Payment Information FAQ

PAYMENT INFORMATION

PAYMENT OPTIONS

TABLE OF CONTENTS

  • Payment Options
  • Can I Pay using a Debit or credit Card?
  • Can I Pay using PayPal?
  • Can I Pay by Check?
  • When Will I be Charged?
  • What Currency are you Pricing in?
  • Offers and Promotional Codes
  • How do I use my Special Promotional Code
  • I have entered a Promotional Code, why isn't it working?
  • Card Security
  • How do I know I can Order Safely
  • How will you use my Personal Information?
  • Is My Personal Information Confidential?
  • Do you have a privacy Policy?
  • Do you Use Cookies?

CAN I PAY USING A CREDIT OR DEBIT CARD?

You can pay by Visa, Mastercard and American Express.

CAN I PAY USING PAYPAL?

Yes, we accept PayPal as a form of payment for orders placed on our website.

CAN I PAY BY CHECK?

No, we are unable to accept payment by this method.

WHEN WILL I BE CHARGED?

You will be charged the full value of your order at the point your order is placed.

WHAT CURRENCY ARE YOUR PRICES IN?

Hotter Shoes Limited is a UK Company, and all our products are listed in US Dollars (USD).

OFFERS AND PROMOTIONAL CODES

HOW DO I USE MY PROMOTIONAL CODE?

Once you’ve selected the goods you wish to purchase and clicked “Checkout”, your basket will be displayed. There is a space to insert your promotional code. Once you’ve entered the code click on “Apply”. Any appropriate promotion or discount will be added to or deducted from the order.

Please make sure your promotional code has not expired.

I HAVE ENTERED A PROMOTIONAL CODE, WHY ISN'T MY OFFER SHOWING?

Please check that you have entered the code correctly. If the code does not affect the total, then it may be invalid or the items in the basket may not meet the requirements of the promotion.

Please make sure your promotional code has not expired.

CARD SECURITY

HOW DO I KNOW I CAN ORDER SAFELY?

At Hotter Shoes Limited, we are committed to protecting the security and confidentiality of your personal information by providing you with a safe and secure environment.

www.us.hotter.com uses a server certificate (GeoTrust) to assure you of our identity and a SSL (Secure Sockets Layer) to encrypt all data to and from the site.

HOW WILL YOU USE MY PERSONAL INFORMATION?

  • The processing and supply of the goods and services we offer, research, evaluation and planning of future promotions and activities.
  • To let you know via email, online adverts, post or phone about new Hotter Shoes Limited products or services which may be of interest to you.
  • We may also pass this information to other carefully selected third parties who may use it to tell you about other goods and services which they think you may be interested in.
  • We may pass on non-personal aggregated information about sales and website usage to reputable organisations for research or analysis purposes.
  • By using us.hotter.com you consent to the information you provide being used for any of the above purposes, except where you have decided to opt out of being contacted by third parties or receiving our newsletter during the registration process. To change your preferences please email us at [email protected] or write to us at Customer Services USA, Hotter Shoes Limited, 2 Peel Road, Skelmserdale, United Kingdome, WN8 9PT.

  • IS MY PERSONAL INFORMATION CONFIDENTIAL?

    Shopping online with us is safe and we take the utmost care to ensure your personal and payment details remain private. When you go to the checkout, sign-in or enter the account management area, you are taken through our secure server.

    Our secure server encrypts all of your personal information including your credit/debit card number, account number, name and address and all other personal information so that it cannot be accessed or read as the information travels over the Internet.

    DO YOU HAVE A PRIVACY POLICY?

    Yes, our privacy policy can be found on our here

    DO YOU USE COOKIES?

    Yes, in common with other websites we use "cookies". These are small files that our website puts on your hard drive so that it can remember information about you at a later date. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket. Our cookie information can be found within our full ‘Cookie Information’ page here.