Hotter Shoes: Delivery Information FAQ's

DELIVERY INFORMATION

Delivery Options

WHERE DO YOU DELIVER TO?

We can deliver to any address within the US excluding Alaska, Hawaii and other offshore areas.

DELIVERY WITHIN THE US

When you order from our website we will confirm receipt of your order within the hour. You will be charged at the time you place your order. In stock items normally take up to 10 working days. If an item is out of stock, we will contact you within 3 working days to advise you of the expected delivery date, however, if this date is not convenient, we will be more than happy to discuss alternatives with you.

PLEASE NOTE: there is a $12.50 shipping fee for all orders shipping to the US. Orders will be delivered by USPS.

DO YOU OFFER NEXT DAY DELIVERY?

Unfortunately, we are currently unable to offer this service.

Can I request a specific time of day for delivery?

Unfortunately, we are currently unable to offer this service.

WHAT HAPPENS IF I AM OUT WHEN MY DELIVERY ARRIVES?

The parcel may be left in a secure location at your property, with a neighbour, or they may have taken the parcel back to the depot. In any of these cases our carrier will have left a card advising you that they have attempted delivery and what you need to do next.

CAN I HAVE ONE PART OF MY ORDER SENT TO MY HOME ADDRESS AND THE OTHER PART SENT TO ANOTHER ADDRESS?

Unfortunately, we can't accommodate this request. If two delivery addresses are required, then the purchases need to be placed as two separate orders.